Who matters:

- All career focused individuals

What matters:

- Making an entrance and working a

   room

- Handshaking – the ultimate greeting

- Powerful introductions

- Responding to introductions

- Remembering names

- Business cards

- Communication styles

- Conversation skills

- Telephone courtesy

- Cell phone etiquette (Social life)

- Pre-meeting strategies

- Rank & status

- Thank you’s

- Meetings & boardroom protocol

- Networking

- Speeches

- Business travel etiquette

- Corporate gift giving – events &

   seasons

- Invitations & replies – taking guests

- Cocktail parties

- Business party faux pas

- Office building etiquette – supplies,

   parking, security

- Techno-etiquette

- Teleconferencing

- E-Mail Etiquette

- You and your co-workers

- Formal name and dignitary

   addressing

- Manner dilemmas at work

POLISHED PROFESSIONAL

Create a personal brand of success. During this dynamic workshop professionals will be trained to interact on an international level with the confidence to appropriately represent themselves and their company. It is designed for businesspeople who have career advancement as their number one goal. Here, they will broaden their knowledge base with courses in fine-dining etiquette, dressing the part, and mastering the skills that give them a distinct advantage.

Companies should ensure that their employees are not only first-rate in their knowledge and application of company products and services but also with respect to their etiquette.

Participant Benefits:

• Differentiate yourself from the competition.

• Get the most out of your time spent with client.

• Create a lasting first impression.

• Know how to boost your chance for workplace success.

• Dress the part, create professional presence.

• Look your best and feel your best.

• Avoid dress disasters.

• Navigate your place setting like a professional in the most extravagant dinner party.

• Overcome dining etiquette anxiety.

• Invite and impress your guests to a five star dinner.

• Select the appropriate wines to complement your meals amplifying the enjoyment.
  

Courses Included:

Table Manners

Dress for Success