Who matters:

- Event Planners

- Protocol Officers

- Anyone interacting with dignitaries or officials

- Event related vendors - caterers, bar suppliers, ushers, audiovisual

What matters:

- Order of Precedence

- Official Seating arrangements

- Forms of address

- Invitation layout

- RSVPs

- Receiving Lines

- Ceremonies

- Introductions

- Handshakes

- Toasting

- Table conversation

- Gift Giving

- Room Layout

- Stage Layout

- Press & Media arrangements

- Audiovisual

- Cultural & Social Red Flags

Related Courses:

Cultural Diversity

The Art of Fine Dining

Personal Packaging

PROTOCOL

Companies and individuals who interact heavily with dignitaries, government officials and VIPs regularly, in a business or social setting, should have knowledge and understanding of protocol for the success of their encounters and events.

Protocol is the set of rules prescribing good manners in official life and in ceremonies involving governments, nations and their representatives. It is a recognised system of international courtesy; thus something that must be learnt and respected.

Company & Participant Benefits:

• Reduce the possibility of protocol faux pas occurring at company functions at which protocol pays an integral part.

• Gain knowledge of general protocol guidelines for specified settings to ensure the success of events and encounters.

• Ensure your actions are considered courteous and knowledgeable on appropriate protocol guidelines, preventing chaos and misunderstandings.

• Strengthen business bonds and relationships by understanding pre-prescribed protocol guidelines especially in the case of foreign guests by understanding some particulars of their culture that one may be faced with during regular business interaction and functions.