Who matters:

- Fast food cashiers

- Take away restaurants employees

- Managers

- People who want a job in this field

  of work

What matters:

- Customer expectations

- Attitude

- Greetings

- Preparing the work area & service

   equipment

- Storing & displaying food for

   service

- Dealing with customers

- Taking the order – know-how,

   products and specials

- Serving at the counter

- Clearing of counters

- Janitor duties are everyone’s duties

- Maintaining supplies

Related Courses:

Your Company's Best!

TAKE AWAY CHAMPIONS

We live in a fast paced world and that requires service and meals prepared and delivered in the same pace to meet lifestyles. Customer service should not be undermined/ diluted to meet these requirements but maintained so that the customer experience is always a pleasant one. Why should it be any different?

We encourage managers of the various departments to take part in the preparation and delivery of parts of this course. This ensures very detailed company related training and helps build their credibility as managers.

Company Benefits:

• Increased revenue as customers are satisfied and this builds loyalty and repeat business.

• Knowledge makes staff more confident, happier and motivated.

• Cost savings from reduction of errors and lost time.

• Proud staff as they will work for the most talked about chain.

• Training ensures your staff ‘never get caught out’ reducing those embarrassing moments.

• Build a team as managers are seen as pivotal in the training session.
  

Participant Benefits:

• Satisfy customers and cut back on negative comments.

• Be Valued by your employer - Learn job skills that make you one of the best and a possible candidate for promotion.

• Gain confidence in your job role which will make you happier and motivated.

• ‘Never get caught out’ reducing those embarrassing moments.